Privacy Policy

1. Introduction

PipsPal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered forex broker matching platform ("Service").

2. Information We Collect

2.1 Personal Information

• Trading Profile Data: Trading experience, capital range, trading style, risk tolerance, and investment goals
• Contact Information: Email address (if provided voluntarily)
• Technical Data: IP address, browser type, device information, and usage analytics
• Privacys and Tracking: Session data, preferences, and website interaction patterns

2.2 AI Matching Data

Our proprietary AI matching engine processes your trading profile to generate compatibility scores with brokers. This data is anonymized and used to improve our algorithms.

3. How We Use Your Information

3.1 Primary Uses

• Broker Matching: Generate personalized broker recommendations using our AI algorithms
• Service Improvement: Enhance our matching accuracy and platform functionality
• Communication: Send service-related notifications (if email provided)
• Analytics: Understand platform usage and improve user experience

3.2 AI Algorithm Enhancement

We use aggregated, anonymized data to continuously improve our matching algorithms. Individual profiles are never shared with brokers without explicit consent.

4. Information Sharing and Disclosure

4.1 Broker Partners

We may share your contact information with matched brokers only if you:

• Explicitly request to be contacted by a specific broker
• Click on a broker's "Visit" or "Contact" button
• Provide explicit consent for broker contact

4.2 Third-Party Service Providers

• Analytics Providers: Google Analytics (anonymized data)
• Cloud Infrastructure: AWS (encrypted data storage)
• Email Services: For service communications (if applicable)

4.3 Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

5. Data Security

5.1 Security Measures

• Encryption: 256-bit SSL encryption for all data transmission
• Secure Storage: AWS-hosted infrastructure with enterprise-grade security
• Access Controls: Restricted access to personal data on a need-to-know basis
• Regular Audits: Periodic security assessments and updates

5.2 AI Algorithm Protection

Our proprietary AI matching algorithms are protected by trade secrets and technical safeguards. Access to algorithm data is strictly controlled and monitored.

6. Your Rights and Choices

6.1 Data Subject Rights

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-out: Withdraw consent for data processing

6.2 Privacy Management

You can control Privacys through your browser settings. However, disabling Privacys may affect platform functionality.

7. Data Retention

• Trading Profiles: Retained for 24 months unless deletion requested
• Analytics Data: Aggregated data retained for service improvement
• Communication Records: Retained for 12 months for support purposes

8. International Data Transfers

Your data may be processed and stored in countries outside your residence. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by relevant authorities
• Appropriate technical and organizational measures

9. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Third-Party Websites

Our platform contains links to broker websites and other third parties. This Privacy Policy does not apply to these external sites. We recommend reviewing their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Material changes will be communicated through:

• Prominent notice on our website
• Email notification (if contact information provided)
• Updated "Last Modified" date

12. Contact Information

For privacy-related questions or requests:

• Email: privacy@pipspal.com
• Data Protection Officer: dpo@pipspal.com
• Support: support@pipspal.com

13. Regulatory Compliance

This Privacy Policy complies with:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• UK Data Protection Act 2018
• Other applicable data protection laws